FAQ
What is your return policy?
We offer a 30-day hassle-free return policy. If you're not completely satisfied with your purchase, simply contact us to initiate a return or exchange. Items must be unused, with tags attached, and in their original packaging.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer PayPal, Apple Pay, and Google Pay for your convenience. All transactions are secure and encrypted to protect your information.
Can I modify or cancel my order after placing it?
Yes, you can modify or cancel your order within 12 hours of placing it. To make changes, contact our customer service team as soon as possible with your order number. After 24 hours, your order may have already been processed and shipped, so modifications won't be possible.
Do you ship internationally?
Yes, we ship to select countries worldwide. Shipping costs and delivery times vary by location. For specific details about shipping to your country, please enter your address at checkout.
How long does shipping take?
Orders are typically processed within 1-2 business days. Shipping times vary based on your location, but most customers receive their orders within 5-7 business days. Expedited shipping options are also available at checkout.
Do you offer free shipping?
We offer free shipping on orders over $50. For orders under that amount, standard shipping rates apply at checkout. International shipping is available — costs vary by destination.
Can I track my order?
Yes, you can track your order anytime. Once your order ships, you'll receive an email with a tracking number and a link to monitor your delivery status. You can also log into your account and view your order history to check the current status of any purchase.